Thank you for choosing ElitesNet.com. We are committed to ensuring your satisfaction with our services. Please take a moment to review our refund policy to understand how we handle refund requests.
Crisp and Clear Refund Policy:
Our refund policy is our beauty and our trust badge. In simple words, you will get what you have paid for.
1. Scope of Refund: Our refund policy is straightforward: if we fail to deliver exactly what we have promised, you are entitled to a refund. This includes instances where, for example, you have paid for publishing on multiple websites, and we only succeed in publishing on a portion of them, then we will refund accordingly.
2. Partial Refunds: In cases where we are unable to fulfill the entirety of the service you have purchased, we will issue a partial refund for the portion of the service that was not delivered. We believe in fair and transparent dealings, and you will only be charged for the specific sites on which we have successfully published your content. The reason is obvious. As you know, we are working with different third-party media outlets, and we publish content on behalf of our clients. When we get content from our clients, we forward it to media outlets, and they publish it, but sometimes some media do not accept certain content because of their policies, which we cannot interfere with in that case. So in that case, you will only be charged for those media on which your content has been published. Then the rest of the amount will be refunded, NOT FULL.
3. Full Refund, No Questions Asked: If we fall short of our commitment in any way, we offer a full refund with no questions asked. This ensures that you can have confidence in the integrity of our services, and your satisfaction is our top priority.
4. Refund Request Process: To request a refund, please contact our customer support team at our contact us page. Provide details regarding the service purchased, the specific aspect that was not delivered, and any supporting documentation. Our team will promptly review your request and initiate the refund process if it meets the criteria outlined in this policy.
5. Refund Issuance: Refunds will be issued using the same payment method used for the original purchase. The processing time may vary depending on the payment provider.
6. Non-Refundable Circumstances: Please note that certain circumstances may not be eligible for a refund, including situations where the service has been fully delivered according to the agreed-upon terms or if the refund request is made beyond a reasonable timeframe. No Refund will be given under certain conditions like if any of our services are purchased and we have already started working on them, and without any solid reason, if a buyer wants to get a full refund, it will not be accepted. The reason is that our services are not reversible, which means once we have started work, it means we have invested. So we cannot refund just by saying that I don’t like to buy now or that I am not ready.
8. Contact Information: For any inquiries or concerns regarding our refund policy, please contact us at Email/WhatsApp/Skype. We are here to assist you and ensure a positive experience with our services.
Thank you for choosing ElitesNet.com. We appreciate your trust, and we are dedicated to delivering the results you expect.